Shipping + Returns

RETURN POLICY

Returns 
We want you to purchase from MuskOx with confidence so we promise no risk returns. MuskOx will cover the cost of your return for unwashed and unworn items up to 31 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges 
We will replace items if they arrive defective or damaged. If you need to make an exchange please send us an email at service@gomuskox.com and we will process the request.

Shipping
To return your product go to gomuskox.returnly.com

 

SHIPPING POLICY

All items are shipped from our fulfillment center in the heart of Texas. We offer three methods for shipping, all via The US Postal Service:

  • First Class Parcel Post (only offered for packages 15oz and under), 3-8 days
  • Priority, 2-3 days
  • Priority Express, 1-2 days

You will have an option to select the method that best fits your shipping needs at check out. We offer free shipping within the US on orders over $100, and risk free returns at no charge.

Roam Freely.